Online ordering grew 50% since 2019 and now represents up to 30% of orders for most convenience stores. Getting online ordering right is mission critical to moving guests from the pump to the store. It may be time to consider upgrading your guest engagement program to incorporate first-party online ordering.
Evaluate how effective your current online ordering solution is at meeting the needs of your business. Download and complete this simple checklist to determine if it’s time to consider a change in provider or how you can improve your current solution.
Areas of evaluation include:
- Order management
- Guest experience
- Guest engagement
- System administration
