Listen to David Hooper, Marketing Manager at CC's Coffeehouse, as he shares his journey from barista to marketing leader, and how he’s revolutionized CC's loyalty program. With 42 locations primarily in Louisiana, CC's Coffeehouse has seen remarkable results from its loyalty initiatives, thanks to innovative strategies and the latest app technology.
This webinar hosted by Robert Firpo-Cappiello, Editor-in-Chief at Hospitality Technology, explores how CC's Coffeehouse has transformed its loyalty program to foster stronger customer relationships and drive repeat business. Discover the impact of specific campaigns and the benefits of using advanced technology to streamline operations and enhance customer engagement.
In this on-demand webinar, you'll learn more about:
- Mobile App Integration: Learn how the updated CC's Coffeehouse app has improved user experience, leading to a significant lift in mobile ordering and average ticket size.
- Innovative Campaigns: Explore successful campaigns like Double Point Tuesdays and bonus point days that have driven significant increases in mobile orders and customer engagement.
- Effective Use of Technology: Gain insights into how integrating new POS systems and QR code readers has streamlined in-store operations and enhanced customer experience.
Watch now and take your own loyalty program to the next level!