Convenience stores have changed tremendously in the last few years to meet consumer's growing expectations for digital experiences. This growth is necessary as C-stores face declining fuel sales and increased consumer demands for speed and service. To thrive in this environment, C-stores must anticipate upcoming trends and adjust their products and services to stay ahead of the curve.
While C-stores face challenges, they also have opportunities. Many C-stores have succeeded in building their loyalty programs to differentiate their brands. Now, it’s time to further enhance the customer experience by augmenting these loyalty programs with online ordering capabilities.
In this webinar, learn:
- What are the critical 2024 trends in the C-store industry
- How C-stores can and should prepare for the top challenges
- Why tying loyalty programs with online ordering will be the next differentiator in the C-store industry
- How one C-store increased business by connecting its loyalty program through online ordering