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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Gift Card Trend Report

Are you overlooking these 8 reasons to sell mobile-first gift cards?

Logo Paytronix Duffys

 

Duffy’s Sports Grill’s Flash Sale Raises the Bar

 

Duffy’s Sports Grill improves guest engagement with a holiday gift card sale like no other.
And e-gift is the icing on the cake.

Duffy Flash Sale

 

Duffy's Sports Grill Year over Year Gift Card Sales

Duffy Graph

 

Bringing the Duffy's Sport Grill Home

For over a decade, Duffy's Sports Grill has offered gift cards through Paytronix to provide loyal guests an additional way to experience the brand, and in 2020 Duffy's Sports Grill hit on a novel concept: on 3 days a year, they would heavily promote a gift card "Flash Sale" - offering physical gift cards with bonus dollars to entice customers to buy. The 2021 results were dramatic: on flash sale days, sales increases by up to 10.9 times the daily average!

Digital makes it better

In 2022 Duffy’s Sports Grill expanded the program bonuses while including e-gift cards in the promotion. The results speak for themselves: In addition to a year-over-year increase of revenue from physical gift cards of 10%, e-gift card sales accounted for an additional 10% increase as well.

Logo Duffys

 

Founded in 1985 by two childhood friends.

Casual Dining, great beer selection, energetic menu.

Duffys Info

 

Duffy’s Sports Grill is headquartered in Palm Beach County, Florida, and operates 33 full-service, casual-dining restaurants throughout Florida. The company has become a regional market leader known for top-quality casual dining, emphasizing fresh ingredients and grilled items in a distinctive sports atmosphere.
www.duffysmvp.com

A Great Concept
that gets better with age

 

Duffys Stats

"Duffy's Sports Grill is a welcoming place, and we want our guests to feel at home here. These gift card flash sales allow our guests to share the fun they have at our restaurants, and allow friends and family to share their love of Duffy's Sports Grill. We can't wait to partner with Paytronix to make next year's flash sale even better."

Tracy Clary, Director of Marketing

Duffy's Sports Grill

Want your own copy of this case study?

 

Download PDF

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