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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Gift Card Trend Report

Are you overlooking these 8 reasons to sell mobile-first gift cards?

1 min read

PepperJax Grill Customizes Digital Guest Experience with Paytronix

Guests earn rewards fast with loyalty integration across online ordering, mobile orders, catering and gift card programs

Newton, MA and Kearney, NE – November 13, 2024Paytronix, the leader in guest engagement for restaurants and convenience stores, today announced that fast casual chain PepperJax Grill has deployed the full Paytronix platform, highlighted by a new mobile app. With the PepperJax Grill Rewards loyalty program, members can earn rewards at every point where customers engage with the brand.

PepperJax Grill had outgrown their legacy loyalty solution and chose to engage with Paytronix to build a better loyalty program and mobile app as part of a full technology upgrade. Paytronix also helped the brand add new capabilities dedicated to catering and the distribution of branded gift cards, available both online and in their new mobile app.

All of their new solutions have been fully integrated, so gift cards purchased with the app can be used for online ordering or catering. PepperJax loyalty also empowers the PepperJax marketing team to quickly launch new promotional campaigns and engage customers through email marketing, surprise promotions in the mobile app, and other exciting ways to reward their loyal guests.

“With the implementation of Paytronix, PepperJax is now able to seamlessly connect with our customers, delivering a more personalized experience and an enhanced, better-functioning rewards program,” said Emma Thompson, marketing manager, PepperJax Grill. “This technology allows us to engage with our community more effectively than ever, making each visit more rewarding.”

PJaxSignDoor“PepperJax Grill has a powerful new loyalty program that’s already delivering rewards and experiences that their guests love,” said Andrea Mulligan, Chief Customer Officer, Paytronix. “As members engage with the brand, PepperJax Grill can now ensure a fully customized digital experience that resembles the way they prepare meals—a personalized and engaging interaction. Guests build their own experience from their order to their rewards.”

Join PepperJax Grill Rewards and start earning rewards, exclusive deals, and coupons. Earn 250 points just for signing up, enough to redeem a free drink! Plus, other perks like a free entrée on your birthday!

Paytronix Data Finds Restaurant Gift Card Sales Peaked Early on Thanksgiving Weekend

Paytronix Data Finds Restaurant Gift Card Sales Peaked Early on Thanksgiving Weekend

In-store card purchases outstripped digital sales, indicating a post-Covid confidence to shop in-person and gift a physical dining experience

Read More

PepperJax Grill Customizes Digital Guest Experience with Paytronix

Guests earn rewards fast with loyalty integration across online ordering, mobile orders, catering and gift card programs

Read More

Paytronix Debuts Generative AI Assistant

Brands can quickly access data and personalized recommendations to plan campaigns, build reports and analytics, or find help desk information

Read More