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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Gift Card Trend Report

Are you overlooking these 8 reasons to sell mobile-first gift cards?

1 min read

Paytronix Appoints SaaS Product Expert, Jimmy Fortuna, to Board

NEWTON, MA - July 29, 2024 - Paytronix, the leader in guest engagement for restaurants and convenience stores, today announced the appointment of Jimmy Fortuna to its Board of Directors.

Fortuna serves as the Chief Product Officer at Enverus, a software company that specializes in technology solutions for the global energy sector. His expertise in product development traces back 30 years to his time with hospitality and retail technology provider, Radiant Systems, in 1995. He spent nine years at Radiant Systems before moving to NCR Corporation in July 2011, where he rose to VP of Product Development for their Hospitality division. Fortuna has a sustained track record of building exceptional teams that introduce industry-leading innovation to the market.

Jimmy Fortuna has been named to the Paytronix Board of Directors

Jimmy Fortuna has been named to the Paytronix Board of Directors

“We are thrilled to add Jimmy to our board as an advisor and partner to the business,” said Jeff Hindman, CEO of Paytronix. “Jimmy’s experience scaling successful software businesses, understanding of our industry, and long history of innovation and impact throughout his career will bring a wealth of experience to the Paytronix board. I am excited to have him as a partner as we continue to build mission-critical technology for the industry.”

Fortuna brings nearly 30 years of product experience to the table, with over 15 years in the hospitality and convenience industries. He is a builder and inventor with 10 patents, many of which apply to point-of-sale mobility for restaurants, cryptographic transaction security for convenience stores, retail cyber security, and fleet vehicle telematics. His passion for building extends to his love for scaling businesses, which has allowed him to lead brands through multiples stages of growth while building tools that differentiate them from their competitors.

“I’m incredibly excited to join the Paytronix Board of Directors and get to work helping drive the company’s future success,” said Fortuna. “I look forward to supporting Paytronix as the company extends their market-leading innovation and continue a 20-plus year journey of helping leading hospitality brands to delight their customers.”

Paytronix Data Finds Restaurant Gift Card Sales Peaked Early on Thanksgiving Weekend

Paytronix Data Finds Restaurant Gift Card Sales Peaked Early on Thanksgiving Weekend

In-store card purchases outstripped digital sales, indicating a post-Covid confidence to shop in-person and gift a physical dining experience

Read More

PepperJax Grill Customizes Digital Guest Experience with Paytronix

Guests earn rewards fast with loyalty integration across online ordering, mobile orders, catering and gift card programs

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Paytronix Debuts Generative AI Assistant

Brands can quickly access data and personalized recommendations to plan campaigns, build reports and analytics, or find help desk information

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