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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Gift Card Trend Report

Are you overlooking these 8 reasons to sell mobile-first gift cards?

Press Releases

Toastique Launches on the Full Paytronix Guest Engagement Platform

Online ordering accounts for 20% of corporate revenue. New points-based loyalty program designed to engage returning customers and reach new audiences. Combining loyalty, mobile app, and online ordering, helps new franchises speed openings and...

Paytronix Expands Online Ordering to Accept Pony Express Orders

Newton, MA, April 1, 2023 -- Paytronix, the leader in guest engagement for restaurants and convenience stores, today transformed ordering by integrating Paytronix Online Ordering with the Pony Express, America’s legendary express mail service....

Paytronix and mParticle Partnership Helps Brands Unlock the Value of their Loyalty Data

New integration enables brands to stream loyalty, messaging engagement, and ordering data from Paytronix to mParticle. Newton, MA – March 21, 2023 – Paytronix, the leader in guest engagement for restaurants and convenience stores, and mParticle,...

Paytronix Mobile Experience Builder Revolutionizes Mobile App Management

Enables brands to publish real-time updates to reach their mobile guests. Brands can hyper-personalize messages, images, and promotions for 1:1 guest engagement. Builds on the Paytronix suite of offerings that provides brands of all sizes with...

Smitty’s Engages and Rewards Restaurant Guests with Paytronix

Smitty’s tech evolution consolidates restaurant tech solutions adopted during the pandemic to truly engage guests. Newton, MA, February 28, 2023 – Paytronix, the leader in guest engagement for restaurants and convenience stores, today announced...

Paytronix Gift Card Report: Inflation Forces Changes for Both Restaurants and Guests

Restaurant gift card revenue is up 6% year over year; total cards sold is down 2%. Digital and third-party sales are starting to replace in-store purchasing. Guests are spending more by purchasing higher value cards. Newton, MA, February 21, 2023

Paytronix Looks to the Future of Guest Engagement

With a new look, the pioneer in providing the technology and services that enable brands to develop deep and lasting guest relationships signals an industry shift. Newton, MA, January 31, 2023 – With a bold new look and feel, Paytronix, the leader...

Cyber Monday is the New Black Friday for Restaurant Gift Cards

eGift is now the primary driver of holiday gift card sales Newton, MA – November 30, 2022 – Cyber Monday is the new Black Friday. That’s what emerged when Paytronix, the most advanced digital guest experience platform and a leader in restaurant...

Paytronix Names Elizabeth King Chief People Officer

New position elevates talent to the executive level. CPO aims to attract, engage, and develop employees in light of dramatic growth over the past year. King will spearhead the drive to deepen community with both on-site and remote employees. ...

Paytronix Annual Loyalty Report 2022: Members Defy Inflation by Visiting and Spending More; Loyalty Spending Highest on Record

55% of restaurants report that their loyalty check sizes have increased more than the price of their items. 5-17% of total restaurant revenue is driven by the most loyal 2-3% of customers. Generational shift is underway with Millennials and Gen Z...