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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

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Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login
Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Gift Card Trend Report

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Admin

Paytronix Finds Guests Order 35% More Items per Check Via First-Party Online Ordering Platforms

Jul 29, 2024
27% of restaurant and c-store orders were conducted online in 2023 Mobile apps generate 34% of all digital orders, and when compared to web users, offer 45% higher customer lifetime value NEWTON, MA - April 1, 2024 - Paytronix, the leader inguest...

Paytronix Appoints Eric Steele as Chief Financial Officer

Jan 25, 2024
Seasoned financial leader brings deep experience in partnering with growth-stage technology companies. Newton, MA – January 4, 2024 – Paytronix, the leading digital guest engagement platform for restaurants and convenience stores, today...

JINYA Ramen Bar Levels Up Its Loyalty Program and App for the Ultimate Customer Experience

Dec 15, 2023
Fast-growing ramen restaurant concept partners with Paytronix to improve loyalty offerings for fans Dallas, TX (December 15, 2023) – At JINYA, the focus on “kaizen” – the Japanese practice of continuous improvement – runs deep in the company’s...

Paytronix Data: Consumers Spent 7.3% More on Restaurant Gift Cards Over Thanksgiving Holiday Weekend Than in 2022

Dec 04, 2023
Shift to digital seen across the board, proving the need for restaurants to embrace a complete digital guest engagement platform. Newton, MA – December 4, 2023 – Consumers broke out their wallets over Thanksgiving weekend, spending 7.3% more on...

Paytronix Annual Loyalty Report 2023: Loyalty Membership & Revenue Grow as Program Costs Decline

Sep 26, 2023
Convenience Store Loyalty Programs Deliver 12% Higher Checks Restaurants Drive Highest Reward Redemption on Least Popular Days to Visit Loyalty members who provide email addresses visit more often across all segments Newton, MA, September 26,...

Paytronix Appoints Jeff Hindman as New CEO; Founder Andrew Robbins Becomes Executive Chairman

Jul 18, 2023
Industry vet and current Paytronix board member Hindman will work alongside the executive leadership team to drive future solutions as the restaurant and convenience store industries rapidly evolve. Newton, MA – July 18, 2023 – Paytronix, the...

G-Que BBQ Serves Up Loyalty, Ordering, and Subscriptions with Paytronix

Jun 21, 2023
Denver fast casual brand elevates its digital engagement by moving to a single platform. Newton, MA, June 21, 2023 – Paytronix, the leader in guest engagement for restaurants and convenience stores, today announced that G-Que BBQ, a fast casual...

Digital Food Ordering Essential for Long-Term Success of Restaurants and C-Stores; Vital Part of Guest Engagement Ecosystem, Says Paytronix Report

May 18, 2023
Guests using a first-party app return more often, tip better, spend more, and rate restaurants higher. Digital orders now consistently make up about a third of all orders, a 50% increase from pre-pandemic era. There is no more generational divide...

Paytronix Launches in Square App Marketplace to Boost Digital Guest Engagement for Restaurants

May 16, 2023
Square’s integration of Paytronix Online Ordering and Loyalty Solutions enables restaurants to build lasting relationships that keep guests coming back. Newton, MA, May 16, 2023 – Paytronix, the leader in guest engagement for restaurants and...

Toastique Launches on the Full Paytronix Guest Engagement Platform

May 02, 2023
Online ordering accounts for 20% of corporate revenue. New points-based loyalty program designed to engage returning customers and reach new audiences. Combining loyalty, mobile app, and online ordering, helps new franchises speed openings and...
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