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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Gift Card Trend Report

Are you overlooking these 8 reasons to sell mobile-first gift cards?

2 min read

Paytronix Integration Brings Enterprise Customer Experience Solution to Revel Systems Cloud-Based Point of Sale

Enables restaurants and retailers to enhance revenue-driving rewards programs utilizing data from their point of sale (POS)

NEWTON, Mass, April 6, 2021 – Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that it has integrated its loyalty platform with the Revel Systems cloud-based point of sale (POS) and business platform. Restaurants and retailers that have deployed Revel Enterprise® can quickly access the full Paytronix Rewards platform -- which includes loyalty, online ordering/delivery management, and stored value.

“Revel is bringing retailers the tools they need to identify and market to customers right at the POS with on-demand cloud access to Paytronix loyalty and customer engagement solutions,” said Matt d’Arbeloff, head of strategy for Paytronix Systems. “With this Revel integration, customers can simply deploy the Paytronix solutions right from the Revel cloud for a loyalty solution proven to drive additional visits and spend.”

For Revel Enterprise customers, the Paytronix integration provides access to its key offerings:

  • Paytronix Loyalty makes it easy to start enrolling guests with information automatically pulled from the POS ordering process. Promotions and discounts can happen at the item level, enabling guests to redeem multiple rewards within a single order. Accruals and redemptions happen in real time and all rewards available are shown on the POS.
  • Paytronix Order & Delivery provides a flexible, feature-rich platform for rapid processing of digital orders, seamlessly linked with loyalty. An easy-to-use guest ordering interface is displayed directly on the Revel POS and includes both digital ordering management tools and links to incorporate premier third-party aggregators.
  • Gift and comp cards programs – including sales, redemption and accounting across multiple locations -- can also be managed via the Revel Management Console.

“Revel is proud to bring Paytronix to our clients through this integration, making it easy for Revel Enterprise clients to launch innovative reward programs and loyalty solutions,” said Chris Lybeer, Chief Strategy Officer, Revel Systems. “Revel is now the solution of choice for large chains implementing a cloud-based POS. A key part of our success in this market segment is Revel Enterprise’s Open API, which makes it easy to extend our platform with best-of-breed solutions like Paytronix.”

Revel’s cloud platform is designed for multi-location merchants with complex requirements, providing an intuitive, secure and flexible POS and business platform anchored by the industry’s market-leading iPad tablet. The Paytronix integration makes it easier to deploy loyalty and rewards, as well as new features and other Paytronix functionality, pushing software updates out over the cloud and eliminating the need to physically visit each store location to make an upgrade. Paytronix provides all the tools to collect and analyze data for managing customer relationships both on- and off-premises, presenting opportunities and promotional suggestions that motivate more visits and greater spend.

 

About Paytronix Systems, Inc.
Based in Newton, Massachusetts, Paytronix is a provider of SaaS customer experience management (CXM) solutions for restaurants and convenience stores. Through its innovative software design and integrations with more than 30 widely used point-of-sale systems, Paytronix empowers more than 400 brands across 30,000 locations, giving them the flexibility to deliver unique, revenue-enhancing guest experiences. Through one-to-one engagement with more than 285 million guests via Order & Delivery, Loyalty, CRM, and Stored Value, Paytronix generates Big Data consumer insights that motivate increased visits and spend. For more information, visit www.paytronix.com.

 

About Revel Systems
Revel’s point of sale and business solutions provide a native cloud technology platform that is at the heart of our clients’ businesses. The Revel platform helps restaurants and retailers deliver a better customer experience, diversify revenue streams, and scale their businesses with ease. The Revel Essentials™ solution, which has been deployed at thousands of customer locations, is designed for the needs of small chains. The Revel Enterprise® solution is tailored for large chains and leads the industry with a broad footprint of national, big brand customer implementations. Revel is committed to client success and strives to be a people-first business, leading with integrity and transparency. For more information, please visit http://revelsystems.com or call (415) 744-1433.

 

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Paytronix Data Finds Restaurant Gift Card Sales Peaked Early on Thanksgiving Weekend

Paytronix Data Finds Restaurant Gift Card Sales Peaked Early on Thanksgiving Weekend

In-store card purchases outstripped digital sales, indicating a post-Covid confidence to shop in-person and gift a physical dining experience

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PepperJax Grill Customizes Digital Guest Experience with Paytronix

Guests earn rewards fast with loyalty integration across online ordering, mobile orders, catering and gift card programs

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