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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Gift Card Trend Report

Are you overlooking these 8 reasons to sell mobile-first gift cards?

2 min read

Restaurants Fight Back Against Pandemic with Paytronix Order & Delivery

Pop-up grocery, margaritas to go, and ghost kitchen are some of the innovative offerings created to help brands reach their guests

Newton, MA – May 20, 2020 – The toughest situations foster innovation and experimentation, and that's just how companies using the Paytronix Order & Delivery platform have tackled the COVID-crisis. Paytronix Systems, Inc., the most advanced digital guest experience platform, recently highlighted five brands that have successfully ramped up their takeout business with such innovations as grocery and alcohol sales, a ghost kitchen, and email marketing to support their online sales. 

“Paytronix Order & Delivery continues to add functionality, such as our Rapid Launch, that empowers restaurants and c-stores in this time of industry transition,” said Tim Ridgely, head of Order & Delivery for Paytronix. “It’s great to see brands like Little Greek, Local Cantina, Zukku Sushi, Elote Mexican Kitchen and Oliva Italian Eatery take advantage of all that we offer to quickly come up with ways of extending their businesses and helping their guests in these unprecedented times.”

When Florida-based Little Greek Fresh Grill noticed that its customers were having a hard time getting groceries, they leveraged Paytronix Order & Delivery to open takeout community groceries in most of their 44 restaurants.

“[Paytronix] did a beta test of curbside delivery and that just really – we were fortunate to get that set up right away. That’s been a huge help because customers can order online, pay online, and pick up their food and have a team member bring it out to them. There is no human interaction, if you will,” said Jennifer Bujalski, director of administrative services, Little Greek Fresh Grill. “We’re able to buy product from our distributors or our vendors … especially at the beginning of this when people couldn’t find chicken or ground beef or eggs, cheese, potatoes, gloves, toilet paper, paper towels – that’s all stuff we were able to get. We were able to sell that to our guests online.”

Here is how each of the five brands cited – Little Greek, Local Cantina, Zukku Shushi, and Elote Mexican Kitchen and Oliva Italian Eatery – put Paytronix Order & Delivery to work for them:

Employing the latest cloud technology, Paytronix Order & Delivery enables rapid processing of digital orders. It has an easy-to-use guest ordering interface, digital ordering management tools, more than a dozen POS integrations, and the best loyalty integration on the market today. In addition, Paytronix has partnered with premier third-party aggregators to help enhance the online ordering experience.    

Restaurant and convenience store brands can learn more about Paytronix Order & Delivery and schedule a personalized demo here /platform/order.

Learn how both restaurant and C-store sales are rebounding in the Paytronix blog:  Data Dive: Mother’s Day Bump Helps Ongoing Restaurant Recovery

About Paytronix Systems, Inc.

Based in Newton, Massachusetts, Paytronix is a provider of SaaS customer experience management (CXM) solutions for restaurants and convenience stores. Through its innovative software design and integrations with more than 30 widely used point-of-sale systems, Paytronix empowers more than 400 brands across 30,000 locations, giving them the flexibility to deliver unique, revenue-enhancing guest experiences. Through one-to-one engagement with more than 285 million guests via Order & Delivery, Loyalty, CRM, and Stored Value, Paytronix generates Big Data consumer insights that motivate increased visits and spend. For more information, visit www.paytronix.com.

 

Paytronix Data Finds Restaurant Gift Card Sales Peaked Early on Thanksgiving Weekend

Paytronix Data Finds Restaurant Gift Card Sales Peaked Early on Thanksgiving Weekend

In-store card purchases outstripped digital sales, indicating a post-Covid confidence to shop in-person and gift a physical dining experience

Read More

PepperJax Grill Customizes Digital Guest Experience with Paytronix

Guests earn rewards fast with loyalty integration across online ordering, mobile orders, catering and gift card programs

Read More