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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

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Paytronix Announces Call for Nominations for 2020 Loyaltees Awards

Newton, MA – February 3, 2020 – In its ongoing effort to highlight companies on the forefront of guest experience, loyalty and payments, Paytronix Systems, Inc., today announced the launch of its 2020 Loyaltees Awards. Paytronix opened nominations for those companies that use its advanced digital guest experience platform to deliver truly innovative and market-defining guest experiences. Past winners include such iconic brands as Caribou Coffee, Yesway, Peet’s Coffee, Bruster’s Ice Cream, and HuHot Mongolian Grill.

 Open to all current Paytronix customers, the Paytronix Loyaltees celebrates those companies that creatively motivate guests to visit retail establishments more frequently. The Loyaltees showcase the creative application of Paytronix software by users who manage the customer experience through all of today’s guest touch points from mobile engagement to point of sale—prompting targeted guest behavior and breaking new ground with relevant offers that leverage data-rich loyalty programs.

 “Our customers are among the most creative in the retail world and we want to find the stories that can help inspire others to learn from their example,” said Michelle Tempesta, head of marketing for Paytronix Systems. “Whether it’s integrating payments with loyalty for frictionless commerce, or creating a unique end-to-end customer experience for both in-store and mobile order and delivery, we want to hear, share and honor these accomplishments.”

 Winners share their success stories for others to learn from as industry best practices in leveraging technology and data analytics to engage with customers, drive more frequent visits and bigger spend. The 2020 Paytronix Loyaltees will accept entries in four categories with an award given for each:

  • Program Launch: Celebrate brands that have either launched their first loyalty program or expanded an existing loyalty program during 2019.
  • Marketing Innovation: Showcase strategies that successfully motivate customers to spend more with each visit or visit more frequently through a customer-centric marketing program.
  • Exceptional Guest Experience: Highlight brands that use technology and data to create a consistently excellent guest experience no matter where that interaction takes place.
  • Payment Implementation: Recognize forward-thinking brands that are fully integrating their loyalty programs and payments for a frictionless user experience.

Submit a Loyaltees nomination, learn more about the awards program, and read about prior award-winning Loyaltees campaigns and programs at: www.paytronix.com/loyaltees.

Winners will be announced starting in March, 2020.

PepperJax Grill Customizes Digital Guest Experience with Paytronix Loyalty and Mobile App

Guests earn rewards fast with loyalty integration across online ordering, mobile orders, catering and gift card programs

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Paytronix Debuts Generative AI Assistant to Simplify and Streamline Guest Engagement Practices

Brands can quickly access data and personalized recommendations to plan campaigns, build reports and analytics, or find help desk information

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