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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Gift Card Trend Report

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Paytronix Opens Call for Nominations in Fifth-Annual Loyaltees Awards

Newton, MA – January 8, 2019 –Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that nominations are open for the 2019 Paytronix Loyaltees Awards. The annual awards program highlights the most innovative guest engagement strategies from leading brands in the restaurant, convenience store, and retail industries—highlighting how companies are leveraging the Paytronix platform to deliver market-defining guest experiences.

The Paytronix Loyaltees competition is open to all current Paytronix clients. It recognizes the most effective guest engagement and loyalty programs that ultimately drive transactions and increase customer acquisition. The Loyaltees honor those who creatively deploy Paytronix solutions to manage the customer experience, from mobile engagement to point of sale—prompting targeted guest behavior and breaking new ground with relevant offers that leverage data-rich loyalty programs.

Winners share their success stories for others to learn from, with a focus on leveraging technology and data analytics to engage with customers, drive more frequent visits, and increase spend. Read the success stories profiling last year’s winners, including Peet’s Coffee, Yesway Convenience Stores, Captain D’s, and The Counter.

The 2019 Paytronix Loyaltees will accept entries in four categories:

  1. Best Loyalty Launch: Celebrating brands that have either launched their first loyalty program or revamped an existing program in 2018.
  2. Marketing Innovation: Recognizing early adopters and forward-thinking brands that are seeing results from leading the pack in adopting new technology and tactics for guest engagement and 1-1 marketing.
  3. Business Impact: Acknowledging loyalty programs and campaigns that delivered measurable business value (moved sales, drove traffic, and delivered ROI).
  4. Best Gift Card Sales Program: Recognizing brands that have developed a promotion or campaign that delivered a remarkable lift in year over year gift card sales.

“The Paytronix Loyaltees celebrate the most innovative and exciting ways that our customers are deploying loyalty and gift card programs to engage their customers, strengthen the brand experience, and uncover actionable insights in guest behavior,” said Michelle Tempesta, head of marketing with Paytronix Systems, Inc. “Together we explore new ideas around customer engagement and proven techniques for loyalty-driven, real-time marketing.”

Submit a Loyaltees nomination, learn more about the awards program, or read about prior award-winning Loyaltees campaigns and programs at: www.paytronix.com/loyaltees

Winners will be announced starting in March, 2018.

PepperJax Grill Customizes Digital Guest Experience with Paytronix Loyalty and Mobile App

Guests earn rewards fast with loyalty integration across online ordering, mobile orders, catering and gift card programs

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Paytronix Debuts Generative AI Assistant to Simplify and Streamline Guest Engagement Practices

Brands can quickly access data and personalized recommendations to plan campaigns, build reports and analytics, or find help desk information

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