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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Gift Card Trend Report

Are you overlooking these 8 reasons to sell mobile-first gift cards?

1 min read

Jamba Juice® Partners with Paytronix to Migrate More Than 19 Million Gift and Stored Value Cards

NEWTON, Mass., February 6, 2019 – Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that Jamba Juice®, the smoothie and juice brand inspiring and simplifying healthy living in more than 800 locations worldwide, is deploying the Paytronix Platform. Tight integration with Jamba Juice’s new Toast Point of Sale (POS) platform will enable Jamba Juice to increase sales and redemptions of gift cards within all touch points while upgrading from its previous POS platform.

With more than a decade of proven experience in migrating large gift card and comp card programs, Paytronix eliminates the complexities of gift activity across franchisees and third-party gift sales channels by automating accounting activities and discount tracking to streamline reconciliation. Furthermore, its proprietary money movement functionality allows Paytronix to efficiently manage back-end financial reconciliation of sales and redemptions between franchise locations.

“Jamba Juice has multiple types of comp programs and gift card offerings that give our guests the convenience of pre-paid, cashless purchases,” said Jyoti Lynch, SVP and Chief Information Officer at Jamba Juice. “We needed to automate the complex, manual process of accounting and reporting. Paytronix was not only the best choice to tackle the challenges of our POS platform migration and program’s backend administration, but also to position our program for future growth through their robust integration capabilities.”

Jamba’s newly overhauled stored value program will increase guest engagement and play a major role in driving incremental gift card sales and redemptions. Paytronix will enable Jamba Juice gift card sales across existing, and multiple new distribution channels as well as numerous POS platforms, including stand-alone terminals, Jamba Juice mobile apps, online ordering, website sales, and sales from other third-party channels. Improved reporting and fraud prevention capabilities provided by the Paytronix platform also improve Jamba Juice’s overall program efficiency.

“Paytronix will enable Jamba Juice to grow its gift card revenue through new gift card sales channels including third-party retail sales, and analyze data to discover then implement new promotional opportunities,” said Michelle Tempesta, head of marketing at Paytronix. “Digitized cards transform the way guests pay for orders, expediting the order process both in store and off premise to serve more guests in a shorter period of time. Paytronix will also significantly reduce the overall time and effort that Jamba Juice spends reconciling and accounting for gift and comp card activity so that it can focus more on strategic growth initiatives.”

Paytronix Data Finds Restaurant Gift Card Sales Peaked Early on Thanksgiving Weekend

Paytronix Data Finds Restaurant Gift Card Sales Peaked Early on Thanksgiving Weekend

In-store card purchases outstripped digital sales, indicating a post-Covid confidence to shop in-person and gift a physical dining experience

Read More

PepperJax Grill Customizes Digital Guest Experience with Paytronix

Guests earn rewards fast with loyalty integration across online ordering, mobile orders, catering and gift card programs

Read More