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What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

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Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
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We work with your environment - check it out.

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About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

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Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

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Learn more about topics important to the restaurant and c-store customer experience.
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2025 Catering Guide

Have you overlooked any of these 16 crucial steps for your catering business?

8 min read

9 Restaurant Marketing Trends to Know and Capitalize On

9 Restaurant Marketing Trends to Know and Capitalize On

The difference between packed tables and empty seats often comes down to a few overlooked marketing channels. In 2025, staying ahead of the competition requires you as restaurant owners and marketers to adopt innovative strategies that not only resonate with your target audiences, but drive guests to buy. 

From harnessing the power of social media and cutting-edge data analytics to embracing sustainable practices, keeping up with the latest restaurant marketing trends is essential for driving business growth and customer loyalty. To further your understanding on the topic, this guide explores nine of the most impactful trends in restaurant marketing, providing actionable insights and tips to help you succeed in a rapidly changing landscape. 

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1. Embracing Digital Transformation

The digital transformation of the restaurant industry is accelerating, redefining how businesses interact with their customers. According to Statista, user penetration in the meal delivery market will be approximately 28.2% in 2025.  

The surge in online ordering, delivery platforms, and digital marketing has revolutionized traditional marketing approaches, making technology a cornerstone of modern restaurant operations. The surge in online ordering, delivery platforms, and digital marketing has revolutionized traditional marketing approaches, making technology a cornerstone of modern restaurant operations. 

Restaurants are increasingly prioritizing their online presence, often starting with a restaurant website builder to make their restaurant website Such efforts also include social media platforms, Google Business Profiles, and online ordering systems, ensuring they connect with their local and global audiences effectively.global audiences effectively. 

For example, robust social media strategies allow restaurants to showcase their menus, daily specials, and unique experiences. Dive deeper into how to ace social media marketing for restaurants and discover the best strategies for viral success. 

Embracing digital loyalty programs powered by first-party guest data is another game-changer. These programs encourage repeat customers by offering personalized rewards based on ordering history and preferences. 

Are you ready to embrace such a digital loyalty program as well? Look no further as Paytronix’s marketing automation solutions offer valuable resources to streamline this process. 

Key takeaway: Investing in digital tools and adopting data-driven strategies will not only enhance your marketing efforts, but streamline operations, improve customer satisfaction, and increase revenue. 

2. The Rise of Social Media Influence 

Social media continues to dominate as one of the most effective marketing channels for restaurants. Platforms like Instagram, TikTok, and Facebook offer visually driven content ideal for showcasing delicious dishes, behind-the-scenes looks, and customer testimonials. 

User-generated content (UGC) is one of the most powerful tools you can leverage on social media. Encourage loyal customers to share posts featuring your dishes and tag your restaurant. Curate this content by reposting it with proper credit. In doing so, you’ll build trust and engagement with your audience while promoting your brand organically.  

Need more inspiration? Learn about the best best restaurant social media tactics to use in such a competitive online space. 

In addition, running hashtag campaigns and offering exclusive menu previews to your social media followers can boost engagement effectively. Location-specific advertising is an effective way to market to your target audience through social media. 

Generative AI platforms like Gemini and ChatGPT provide dynamic visualizations of how restaurants can craft enticing social posts. They also drive engagement through digital platforms like TikTok and Instagram! 

Key takeaway: Building a strong social media presence and collaborating with influencers or brand ambassadors can boost your restaurant’s visibility and create beautiful long-lasting relationships with customers. 

3. Leveraging Data-Driven Marketing 

As modern marketing evolves, the ability to mine and use valuable data marks the difference between good and great strategies. Companies that are using data-driven B2B sales-growth engines report above-market growth and EBITDA increases upward of 15–25%. 

First-party data, including loyalty data, allows restaurants to better understand customer preferences and behaviors. With this insight, restaurants refine menu offerings and personalize promotions. For example, Houston’s “Rising Eats” gained a 15% boost in repeat customers by introducing an AI-driven system that tailors meal offers based on guest order history. 

Data can also guide broader marketing efforts, offering insights into potential customers’ dining habits and preferences. With a tool like Paytronix’s CRM solution, restaurants can categorize customer data effectively. Their restaurant website design strategies show how intuitive user flow converts online interest into in-store visits. 

Using tools that combine data reports with personalized feedback is key. This is especially true when said reports are based on various customer locations. As a result, your message will be sent accurately, along with automated response tailoring capabilities. 

Key takeaway: Restaurants that embrace data-driven marketing reap significant benefits, including deeper customer insights, better-targeted campaigns, and higher ROI. 

4. Sustainability as a Marketing Hook 

70% of diners are willing to pay more for their dish if it’s sustainable. Restaurant owners can use this trend to strengthen their brand by aligning with sustainable practices. Not just operationally, but in regard to the brand’s marketing efforts. 

Start by sourcing ingredients locally to reduce your carbon footprint. Highlight these efforts on your menu and through gift card marketing campaigns. For example, you can offer an eco-friendly discount when customers purchase a gift card. 

Incorporating energy-efficient practices and reducing single-use plastics appeals to eco-friendly guests. You can also market sustainable offerings, like plant-based or locally sourced menu items, through inventive online campaigns. Examples of great local restaurant marketing reflect the importance of emphasizing community engagement for sustainability-themed promotions. 

Digital communication, such as paperless receipts and loyalty apps, further improve your brand’s sustainable image. Check out our insights on loyalty program design for tips on program structure and implementation. 

AI-generated images simulating examples of eco-conscious menu designs or waste-reducing practices can provide visual inspiration to engage audiences. Plus, you limit your paid resources by getting easily accessible photographs whenever you need them. The best part? It also limits labor costs! 

Key takeaway: Highlighting sustainable practices in your restaurant's marketing efforts aligns with modern consumer values, fostering loyalty and attracting environmentally conscious guests. 

5. The Growth of Loyalty Programs 

Loyalty programs have evolved beyond simple punch cards into sophisticated digital systems. Now, they offer personalized and instant rewards. Restaurants participating in loyalty programs can earn 12–18% greater additional revenue growth annually than non-participants.  

By utilizing loyalty marketing software, you can create highly targeted rewards that resonate with loyal and potential customers. Programs tracking first-party guest data offer tailored incentives, such as discounts on frequently ordered menu items, free birthday meals, or early access to promotions. 

Digital integration is also critical. Syncing loyalty programs with mobile apps or online ordering systems improves the user experience while streamlining data collection. However, it’s worth noting that there are far more reasons as to why loyalty programs are important. 

A huge loyalty trend includes gamification—offering challenges, milestones, and rewards to keep guests engaged. Inject creativity into loyalty initiatives by building tiers based on customer spending habits or online engagement. AI-generated loyalty program designs illustrate how interactive point systems or perks appeal visually to your customers. 

Key takeaway: Actionable loyalty programs retain customers and boost engagement, all while building strong long-term customer relationships. 

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6. Innovation in Customer Experience 

Modern consumers crave unique and engaging dining experiences that go beyond good food. Restaurants that embrace experiential marketing and prioritize customer interactions can create lasting memories. These eateries also generate positive word-of-mouth marketing, which is one of the most influential types of promotion. A study found that 78% of millennials are more likely to spend money on experiences rather than products. 

Another innovation reshaping customer experiences is augmented reality (AR) menus, where diners can visualize their dishes before ordering. Interactive dining—a trend led by hot pot or Korean BBQ restaurants—encourages customers to actively participate in their meals, boosting satisfaction.  

Restaurants can also embrace classic ideas like themed dining nights, such as "Jazz Evenings" or "Bridgerton-inspired Afternoon Teas," to craft shareable moments for social media. Secret menus can also add a fun element of surprise and exclusivity to the dining experience! 

The integration of tech solutions like table-side ordering tablets, AI-powered servers, or voice-activated devices improve operational efficiency. Meanwhile, it also adds a sense of novelty to the customer experience. Modern diners also appreciate personalized touches, like receiving drink recommendations based on their previous visits. 

AI-generated visuals also depict futuristic customer interaction interfaces. These may include features like tables with AR menus or live chef experiences. While these might inspire ideas for your restaurant, the options are endless. 

Key takeaway: Innovative customer engagement not only enriches the dining experience but also builds strong emotional connections, enticing guests to return for more. 

7. Focus on Local and Hyper-Local Marketing 

Consumers often prefer supporting local businesses within their communities. Leveraging hyper-local restaurant marketing strategies enables restaurants to secure greater loyalty by building meaningful connections with nearby audiences. 

Local SEO plays a pivotal role in improving your online visibility. Optimizing your Google Business Profile is key. You can accomplish this task by updating menus and photos, while showcasing customer reviews. This step will ensure that your business shows up in searches like "restaurants near me." As you can tell, learning how to maximize SEO is a must. 

Collaborations or co-hosting events with local businesses provide unique opportunities to directly engage with patrons. From seasonal events to partnerships with local food influencers, emphasizing hyper-local efforts keeps diners connected to your brand.  

Additionally, fundraising events or incentives for those in your local community, such as discounts for residents, can reinforce loyalty to your establishment. Plus, local customers are more likely to revisit your business.  

Do you ever wonder how to measure your outreach success? We encourage you to learn how to measure customer loyalty for tried-and-tested metrics. Additionally, campaigns demonstrating a commitment beyond sales-centered relationships deepen community sentiment. 

Key takeaway: Act like a local. Engaging with your community can build trust and ensure repeat visits. If you offer personalized dining experiences and reach tight-knit market bases, that’s even better. 

8. Adapting to New Consumer Behaviors

Consumer behaviors continue evolving as new preferences emerge. Therefore, restaurants must stay agile and cater to these changing demands. Dining trends reflecting consumer behavior to watch out for in 2025 include: 

  • Healthy Options: With rising interest in wellness and mindful eating, more diners are gravitating toward plant-based, paleo, and keto-friendly menu options. Offering customizable meals that cater to various dietary preferences allows restaurants to appeal to a broader audience. For instance, incorporating plant-based proteins like jackfruit or Impossible meat into your menu attracts health-conscious customers. Highlighting nutrition information on menus also builds trust and transparency. 
  • On-the-Go Dining: Modern customers lead busy lives, driving the surge in demand for takeaway and delivery options. Your restaurant can capitalize on this by using innovative packaging that ensures food stays fresh while remaining sustainable. For example, eco-friendly containers that maintain the food’s quality or meal kits designed for easy assembly at home provide convenience while supporting sustainability goals. Tools like digital marketing strategies also prompt a quicker adoption of delivery systems. 
  • Novelty and Experiential Dining: Diners often seek unique, memorable experiences. Restaurants introducing limited-time themed dishes, global fusion menus, or interactive food presentations stand out amidst rising competition.

Use marketing channels to promote these unique options to draw the utmost attention. Just ensure that you're tracking results for each channel, so that you know which areas bring in the most revenue vs. which ones drive costs even higher. 

To adapt to these changing preferences, restaurants must blend creativity with technological integrations. Utilizing loyalty programs based on first-party data allows businesses to anticipate specific customer preferences, offering curated menus based on past orders or trending dietary needs. Implementing feedback mechanisms where customers voice their opinions supports the goal of creating personalized dining experiences. 

Key takeaway: Success is a result of adapting to new dining behaviors. Restaurants must prioritize healthy offerings, embrace on-the-go convenience, and introduce exciting menu innovations to meet evolving consumer expectations. 

9. Predictive Marketing and Anticipatory Service 

Predictive marketing represents the next leap in customer engagement, allowing restaurants to anticipate the diner’s needs before they even place an order. Leveraging AI, predictive analytics, and customer insights offers restaurateurs actionable data. They can then use these metrics to forecast customer preferences, suggest menu items, or deliver highly tailored promotions. 

For instance, restaurants using predictive tools may offer targeted discounts during slower hours or provide diners with customized menus based on dietary preferences. AI-based platforms like our own marketing automation software puts such efforts on autopilot, ensuring precision and timeliness. 

Predictive marketing also improves back-end efficiencies, such as optimizing inventory to reduce waste. Restaurants could leverage ordering history to predict peak item demands, ensuring optimal ingredient stocking. Take some time to learn how data analytics in loyalty programs takes predictive service to the next level! 

Key takeaway: Predictive marketing empowers restaurateurs to stay ahead of guest expectations, boosting both satisfaction and operational efficiency. 

Frequently Asked Questions About Restaurant Marketing Trends 

Would you like to learn more about restaurant marketing trends? After all, they pertain to an ever-changing industry with countless growth opportunities. Review the following FAQ section for more details! 

What Kinds of Marketing Are Trending Now? 

AI-driven personalization, short-form video content, social commerce, and user-generated content are trending in marketing right now. Brands focus on value-based messaging and immersive experiences to engage with consumers. 

What is the Best Marketing Strategy for Restaurants? 

The best marketing strategies for restaurants include local SEO, social media engagement, influencer collaborations, and user-generated content (UGC). Offering promotions, loyalty programs, and excellent customer service also drives repeat business. 

How Do I Market a Restaurant in 2025? 

Market your restaurant in 2025 by leveraging AI-driven personalization, social media ads, short-form videos (TikTok, Reels), influencer partnerships, and user-generated content (UGC). It’s also wise to optimize for local SEO, offer online ordering, and use loyalty programs to retain customers. 

What is the Fastest-Growing Type of Restaurant? 

The fastest-growing restaurant types are quick-service restaurants (QSRs). Specific QSRs that are growing in popularity include those focused on fried chicken and regional Thai cuisine. 

Using Trends to Your Restaurant’s Advantage 

To summarize, here are nine key restaurant marketing trends to focus on in 2025: 

  1. Driving growth through digital transformation 
  2. Harnessing the power of social media 
  3. Optimizing strategies with data-driven marketing 
  4. Using sustainability as a marketing hook 
  5. Strengthening engagement through loyalty programs 
  6. Enhancing satisfaction with innovative experiences 
  7. Targeting audiences with local and hyper-local marketing 
  8. Adapting to evolving consumer behaviors 
  9. Anticipating needs with predictive marketing

By capitalizing on these trends, your restaurant will: 

  • Improve its market presence and attract more customers seeking dining experiences aligned with their values and expectations. 
  • Streamline operations and build stronger guest relationships by leveraging data and technology. 
  • Foster loyalty among community-focused diners thanks to sustainability and hyper-local marketing initiatives. 
  • Stay ahead of the competition due to your commitment to innovation.

For further resources, consider exploring Paytronix’s detailed guides on restaurant website design, marketing strategies, and loyalty program examples

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