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What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

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Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
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Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

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Learn more about topics important to the restaurant and c-store customer experience.
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2025 Catering Guide

Have you overlooked any of these 16 crucial steps for your catering business?

8 min read

Restaurant Costing Software: 6 Workflow Integration Tips

Restaurant Costing Software: 6 Workflow Integration Tips

Efficient restaurant management relies on precise financial oversight, and restaurant costing software plays a pivotal role in achieving this goal. From managing food and beverage costs to streamlining inventory tasks, this software empowers you to optimize your restaurant’s operations.  

Read on to explore practical tips for integrating restaurant costing software seamlessly into your existing workflows and unlocking its full potential.

What is Restaurant Costing Software? 

Restaurant costing software is a digital tool designed to help restaurant professionals like you manage your food and beverage costs, track inventory, and perform menu pricing analysis.  

By offering insights into ingredient prices, recipe costing, and profit margins, this software ensures restaurants maintain their ideal food cost while minimizing waste. It also supports menu engineering by providing a full menu analysis of your offerings. This lets you identify high-performing and low-performing dishes, refine your offerings, and maximize profitability. 

5 Key Features of Restaurant Costing Software 

When selecting the right food costing software, focus on features that streamline operations and improve profitability. Here are five key features to look for:  

  1. Real-Time Cost Updates: Stay ahead of fluctuating ingredient prices with real-time data that reflects the latest changes. This lets you react swiftly to price increases or take advantage of discounts. 
  2. Ingredient Price Tracking: Track price changes for better cost prediction and supplier negotiation, so you always get the best value. This feature also helps you identify trends in ingredient costs over time, allowing for smarter menu planning. 
  3. Profitability Analysis: Assess the profitability of each menu item to prioritize dishes that deliver the best return. Analyze margins and sales data to adjust your offerings to align with customer preferences and maximize profits. 
  4. Integrated Inventory Management: Optimize inventory management to reduce overstocking or shortages, saving both time and money. By accurately tracking inventory levels and usage patterns, you can better align your stock with actual consumption and minimize waste. 
  5. Invoice Management: Automate the tracking and organization of invoices to save time and reduce errors in financial reporting. This also provides real-time insights into outstanding payments, helping you stay on top of cash flow and avoid late fees.

6 Tips to Integrate Costing Software with Menu Planning 

Optimizing your menu planning with restaurant food cost software transforms how you manage food costs and pricing strategies. Here are six tips to note: 

  1. Analyze Profit Margins Per Dish: Use the software to calculate the profit margins of each menu item. Identify high-cost, low-margin items and consider modifying recipes or pricing to boost profitability. 
  2. Adjust Portions for Cost-Effectiveness: Analyze portion sizes using software insights. Adjust portion sizes for high-cost dishes to maintain quality while improving margins. 
  3. Create Combo Offers with High-Margin Items: Design combo deals that feature high-margin items alongside customer favorites. This encourages successful upsells while maintaining cost-effectiveness. 
  4. Incorporate Seasonal Ingredient Costs: Use the software to analyze seasonal variations in ingredient prices. Plan seasonal menus that utilize affordable, fresh ingredients to maximize profits. 
  5. Simulate Price Changes Before Implementing: Test different pricing strategies in the software to see how they impact overall food costs and profitability. Make data-driven decisions before rolling out new menu prices. 
  6. Tailor Menus to Customer Preferences: Use software data to track popular ingredients and dishes, then create targeted menus that cater to these preferences while optimizing costs. For example, if the software shows dishes with salmon are customer favorites, introduce new salmon-based recipes or promote existing ones. If beverages like iced lattes are trending, create a specialty drink menu featuring variations of iced lattes, paired with complementary desserts to drive upsells. 

5 Ways to Optimize Your Workflow Using Restaurant Costing Software 

Embedding recipe costing software into your daily workflow boosts efficiency and accuracy. Here are five ways to streamline and optimize your workflow using food cost management software:  

  1. Automate Inventory Tasks: Set up the software to track stock levels and alert you about reorder points for both food inventory and beverage inventory tasks. This prevents over-purchasing, reduces storage costs, and minimizes waste from expired inventory. 
  2. Adjust Recipe Costs: Automatically adjust recipe costs as ingredient prices change, keeping your pricing accurate and profitable. This allows you to quickly identify when certain menu items become too costly and need adjustments to maintain margins. 
  3. Automate Supplier Price Comparisons: Use the software to compare prices from different suppliers. This ensures you’re consistently sourcing quality ingredients at competitive prices.  
  4. Schedule Regular Cost Reports: Use the software to generate weekly or monthly cost reports and highlight trends in ingredient usage and expenses. This allows you to spot inefficiencies, track rising costs, and adjust purchasing decisions or menu pricing before they negatively impact your profit margins. 
  5. Improve Multi-Unit Operations: If you’re managing multiple locations, use the software to standardize recipes, pricing, and inventory tracking across all units. This centralization improves consistency, simplifies operations, and helps identify location-specific inefficiencies. 

4 Ways to Improve and Streamline Communication Between Departments 

To keep your restaurant running smoothly, it’s crucial to have the kitchen, procurement, and finance departments communicating effectively. Here are four ways in which restaurant costing software improves cross-department communication: 

  1. Centralized Data Access: All departments have access to a unified platform with real-time data. The kitchen can view up-to-date recipe costs and inventory levels, procurement can track ingredient availability and supplier prices, and finance can monitor cost trends and budget performance. This ensures everyone is working with the same information, preventing miscommunication and aligning departmental efforts. 
  2. Automated Alerts and Notifications: When certain thresholds are met, the software sends notifications to relevant departments. For instance, if ingredient costs exceed the budget, procurement can be alerted to re-negotiate with suppliers, the kitchen can adjust recipes to use alternatives, and finance can review the budget for potential revisions. These automated alerts keep all teams informed and ensure timely responses.  
  3. Budget Alignment Across Departments: The integrated budgeting tools in costing software allow the kitchen, procurement, and finance departments to have real-time visibility into the restaurant's financial goals and constraints. If procurement plans to purchase higher-cost ingredients, the software instantly updates the budget to reflect these changes, equipping finance to proactively adjust forecasts and track the impact on profitability. Meanwhile, the kitchen can access updated cost information to adjust portion sizes or menu prices accordingly. This seamless budget tracking across departments prevents any surprises and ensures all teams are aligned.  
  4. Collaborative Forecasting and Planning: With access to shared forecasting data, all departments can collaborate in planning. The kitchen can inform procurement about new seasonal menu items requiring specific ingredients, procurement can place orders based on these needs, and finance can assess how these changes will impact costs and adjust the budget. This collaborative approach ensures all teams are on the same page when planning for upcoming periods, improving efficiency and minimizing risks. 

6 Tips for Effective Costing Software Training 

Before your new costing software goes live, it’s crucial to schedule comprehensive training sessions for all employees and contractors. Here are six tips for conducting effective training sessions: 

  1. Understand Staff Roles and Needs: Tailor training to address the specific responsibilities of each department (e.g., kitchen, procurement, finance), focusing on the features relevant to their responsibilities. While this approach may incur higher expenses than a generic training program, the investment is well worth it. 
  2. Start with Basic Features Before Advancing: Begin with the core functions of the software, such as tracking ingredient costs and generating inventory reports, before moving on to advanced features like profitability analysis or budgeting.  
  3. Use Real-World Scenarios and Examples: Incorporate real data or common scenarios from the restaurant for more relevance. For instance, show how to adjust menu pricing when ingredient costs increase, or how to spot and act on inventory shrinkage. 
  4. Offer Hands-On Practice: Allow your team to practice using the software in a controlled environment. Give them the chance to perform routine tasks such as updating recipes and generating cost reports.  
  5. Utilize Visual Aids and Guides: Provide easy-to-follow manuals or visual walkthroughs of the software for your team to refer to. Visual aids make complex tasks clearer and reduce the need for assistance. 
  6. Offer Ongoing Support: Software proficiency improves over time with practice, so offer periodic refresher courses and provide a point of contact for troubleshooting. 

Adopting new restaurant costing software typically comes with a few challenges, but with proper planning and proactive solutions, you can overcome these hurdles. Here are four common obstacles restaurants face during software adoption, along with practical solutions: 

Challenge 

Solution 

Insufficient Time for Training 

Schedule training sessions during off-peak hours or split them into manageable segments to avoid disrupting daily operations. 

Resistance to Change 

Highlight the software’s benefits and involve staff early in the process. Offer appropriate forms of recognition for early adopters. 

Technical Difficulties or Bugs 

Partner with the software provider for technical support and ensure the team is trained to troubleshoot basic issues. 

Integration with Existing Systems 

Work with the software provider to ensure smooth integration and run pilots to address integration challenges before full implementation. 

 

How to Extract and Analyze Your Data for Better Decision Making 

Most restaurant costing software allows you to generate customized reports that focus on key metrics such as food costs, inventory levels, and ingredient pricing. To extract data, simply use the reporting tools to filter by date range, your restaurant’s menu items, or suppliers.  

Once you’ve extracted the data, interpret it by identifying patterns—such as which menu items have rising food costs or which ingredients are used more frequently than anticipated. For example, if you notice a particular ingredient’s cost has significantly increased, use the software to cross-check its cost impact on related dishes and decide whether to adjust menu prices or find an alternative supplier. 

Now that you know how to extract data, the next step is to schedule regular data reviews to analyze your data. This empowers you to adjust purchasing decisions in real time and increase profitability for your restaurant. Here are three strategies for analyzing your data:  

  1. Tracking inventory levels against usage rates helps you anticipate when to reorder ingredients before they run out and spot underperforming menu items.
  2. Analyzing food cost percentages for each item allows you to identify dishes that are too costly to make. For these dishes, adjust their prices or remove them from the menu.
  3. Monitoring rises in ingredient prices helps you model different pricing strategies, helping you maintain profitability without losing customers.

Frequently Asked Questions About Restaurant Costing Software 

What software do you need to run a restaurant? 

To run a restaurant, you need a variety of software tools to manage different aspects of your business.  Key systems include a point of sale (POS) system to handle transactions, inventory management software to track stock levels, and restaurant costing software to manage food costs and menu pricing.  

Additionally, employee scheduling software helps with labor management, while an online ordering system ensures smooth service. A loyalty system like restaurant loyalty software also drives repeat business by rewarding customers. Integrating these systems streamlines operations and improves profitability and efficiency. 

How do you keep track of food costs? 

You keep track of food costs by using restaurant costing software, which helps you calculate the food cost per menu item by factoring in ingredient prices and portion sizes.  

Regularly update prices as ingredient costs fluctuate, and track inventory to ensure you're using ingredients efficiently. If your food costs increase too much, you may have to adjust your menu pricing, optimize portion sizes, or replace high-cost ingredients with more affordable alternatives.  

What is a good food cost percentage for a restaurant? 

A good food cost percentage ranges between 28% to 32% for most restaurants. However, this varies depending on the type of restaurant, menu offerings, and pricing strategies.  

For example, fine-dining restaurants might have a higher food cost percentage due to the premium ingredients they use, while fast-casual or quick-service restaurants (QSRs) may aim for lower percentages to maintain profitability. To determine the ideal percentage for your restaurant, consider factors such as the cost of goods sold (COGS), menu pricing, and target profit margins.   

What is the average food cost for a restaurant? 

The average food cost for a restaurant usually falls between 28% to 35% of total revenue. This percentage varies based on your restaurant’s concept, size, and market segment. Fine dining establishments might have higher food costs because they use expensive ingredients, while fast-casual or casual dining restaurants tend to have lower food costs.  

Tracking food cost trends in your specific industry segment is essential to optimize profitability. Regularly review and adjust food costs based on sales and ingredient pricing to maintain healthy margins for your restaurant. 

What costing system do restaurants use? 

Restaurants commonly use two main costing systems: standard costing and actual costing. Standard costing involves setting predetermined costs for ingredients and menu items, allowing you to compare actual expenses with budgeted amounts. This helps identify areas where costs are exceeding expectations. Actual costing, on the other hand, tracks the real-time cost of ingredients and menu items as purchases are made, offering a more accurate view of expenses.  

Most restaurants today use restaurant costing software to integrate both standard costing and actual costing methods, allowing for more accurate and dynamic cost management. The software automatically updates real-time ingredient prices and compares them with standard costs, helping you quickly spot discrepancies and adjust accordingly. By having access to both sets of data, you can not only track actual expenses but also forecast future costs more effectively.   

Taking the Next Step 

The restaurant industry is undeniably competitive and fast-paced, and in such an environment, staying ahead of the curve is crucial to long-term success. To remain competitive and thrive, restaurant operators like you must continuously learn and adapt to evolving software capabilities. This enables you to make informed decisions, refine operational strategies, and navigate market challenges with confidence. 

Now that you understand the full potential of restaurant costing software, what’s next? Read our 2024 Online Ordering Guide and book a demo with our team to discover our online ordering platform and other complementary software solutions.

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