When employees’ schedules are set up diligently using effective workforce management tools, it drives operational efficiency, improves service quality, elevates the customer experience, and contributes directly to profitability. This is especially...
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Customer future value (CFV) is how to measure the amount of potential revenue one guest should generate for your business over an identified future...
Customer loyalty refers to a customer’s consistent preference for a particular brand, service, or product. These are the guests who keep coming back...
Efficient inventory management may not sound like the most glamorous thing in the world, but it’s the backbone of any successful convenience store...
Spending millions of dollars on acquiring new customers isn’t a sustainable approach—but retaining customers is. While there's often intense pressure...
For any restaurant, smooth inventory management is crucial for profitability and guest satisfaction. Yet, manual inventory tracking is often tedious...
When you send reward program emails to loyalty customers, you engage with them on a personal level. From personalized titles to special offerings...
If you’re not already on food delivery platforms like DoorDash, you’re leaving money on the table. Platforms like DoorDash connect local restaurants...
If you’ve been in business for a while, you’ll understand that attracting new customers is normally more expensive than retaining existing ones. This...
It’s safe to say that the modern customer is acquainted with subscription models. Streaming services and media outlets are two common subscriptions...
