Key Takeaway: When strategically integrated into an operator’s broader marketing initiatives, gift cards can address the evolving needs of guests while boosting the restaurant’s bottom line.
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Despite restaurant industry disruption caused by the COVID-19 pandemic and ongoing economic and financial concerns, Americans still love dining out. ...
A recent William Blair customer engagement survey found that over half of restaurant patrons don’t use restaurant loyalty programs.Only 35% of...
Given that customers expect personalized experiences and offers wherever they go, hospitality and retail businesses with advanced loyalty programs...
Today, cultivating customer loyalty is both more challenging and crucial than it’s ever been. Designing an effective loyalty program holds the...
Imagine you're dining at your favorite restaurant. The food is always delectable, and the ambiance is just right. The server hands you a card as you...
Let’s talk facts for a moment. Right now, in the U.S., 9 out of 10 people own a smartphone (Pew Research), and the average smartphone owner uses 10...
It’s no surprise that most customers shop at convenience stores for the convenience, but there aren’t always compelling reasons to return to the same...
One of the best ways to continually generate revenue is to keep customers coming back. Restaurant and c-store loyalty programs help you motivate your...
This year, Newsweek published its fourth annual America's Best Loyalty Programs 2024 to help consumers cull the options and find the programs “most...
