Today we caught up with Systems Administrator Paul Marrero of Uncle Julio’s, the person behind the award-winning campaign that Uncle Julio’s was recognized for today with a 2017 Loyaltees Award. Paul offered some additional insight on how he’s...
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There’s an interesting problem that restaurants with loyalty programs face. All of the behavioral data gleaned from these programs means that...
Before digital loyalty programs, restaurants had no real way of figuring out which visitors were likely to return. And, what’s worse, they had no way...
I recently sat down with my fellow product manager, Joel Udwin, to talk about where our worlds collide: integrating mobile at the point of sale. We...
The only way to know if your loyalty or other guest-engagement campaigns are succeeding is to track them and analyze your results. Unfortunately,...
For a quite a while, Chipotle executives didn’t believe loyalty programs were for them. In fact, Mark Crumpacker, CCO/CDO of Chipotle, said in...
Three Questions with HT’s 2017 “Rising Star” Award Recipient Today we have the honor of sharing an important award recognition bestowed upon one of...
An Interview with Content Marketing Professor Neil Feinstein Content marketing professor and consultant Neil Feinstein has helped brands like...
Keeping your guests engaged in 2017 and beyond means having the right technology to provide a seamless digital customer experience. These days,...
Last week, California Pizza Kitchen (CPK) introduced version 2.0 of its Pizza Dough® Rewards mobile app, a new mobile app built in concert with...
