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What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

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About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

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Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
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Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

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Learn more about topics important to the restaurant and c-store customer experience.
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See how your brand stacks up against industry benchmarks, analysis, and research.

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Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Catering Guide

Have you overlooked any of these 16 crucial steps for your catering business?

7 min read

9 Local Store Marketing Ideas for Restaurants to Use Now

9 Local Store Marketing Ideas for Restaurants to Use Now

Picture this: you run a local restaurant that has truly amazing food, super friendly service, and the most welcoming vibe on the block. But if local customers don’t even know it exists, when will they ever step inside? 

Success isn’t all about delicious food, even though it’s a huge part of a restaurant’s sales. It’s also about building connections within the local community, appearing in local search results, and keeping your customers coming back.  

A local store marketing plan includes everything from SEO to your marketing efforts that grab the attention of those searching for “great food in my area.” With the right tools, local restaurants can turn potential ‘one-turn’ guests into loyal customers.  

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What Is Local Store Marketing? 

Your local restaurant has many options for attracting customers who happen to be in the area. You could place signs on the sidewalk, have someone stand outside waving menus around, or even blast the smell of your food out onto the street.  

These methods fall into the traditional marketing space, and a strong local store marketing strategy blends traditional and digital marketing methods. It’s worth noting that digital promotional efforts include things like social media marketing, local media, and community partnerships.  

At the core of every successful local store marketing plan are the 4 Ps of local restaurant marketing: 

  1. Product: Having the tastiest food and drinks around, particularly when they appeal to your locals’ preferences. 
  2. Price: Offering competitive marketing and value-driven promotions. 
  3. Place: Where your restaurant is located and its visibility from the road. 
  4. Promotion: All the ways you can get the word out about your restaurant to the people who live in your service area. 

Focusing on these elements helps your restaurant stand out in your area, increase word-of-mouth marketing, and keep your menu at the top of locals’ minds. Now that you’re all up to speed on local store marketing, let’s explore the nine ways in which you can implement it in your restaurant. 

1. Leveraging Local SEO for Your Restaurant

Imagine a family looking to celebrate a birthday and deciding that a pizzeria sounds perfect. They whip out their smartphones and immediately type into Google, “pizza near me.” If your restaurant isn’t optimized for local search, that family will end up at a competitor’s establishment.  

With 96% of people doing just that—searching online to discover local businesses—local SEO is a must for restaurants looking to attract more customers. A strong local store marketing strategy starts with setting up and optimizing Google My Business. This process includes: 

  • Claiming and verifying your restaurant listing so it appears in the search results. 
  • Adding your restaurant details like opening hours and contact information. 
  • Uploading high-quality photos to show off your menu and restaurant atmosphere. 
  • Accumulating positive reviews to boost your credibility and attract new diners. 

Other equally effective ideas for local SEO marketing include: 

  • Embedding Google Maps on your website. 
  • Encouraging happy guests to leave reviews. 
  • Using your restaurant's social media accounts to engage with diners and allow diners to tag your location. 
  • Adding links to other local businesses in the area on your website and receiving backlinks to yours in return. 

Whether you’re running a restaurant, a convenience store, or even a handyman shop, if customers can’t find you, they’ll go elsewhere. Local SEO makes sure they land at your door first. 

2. Engaging with Your Local Community

Building strong ties with locals is good PR and helps attract nearby customers. A thoughtful local store marketing strategy connects your restaurant with the people who live and work in your area, making them feel like a part of your success. 

One of the most effective restaurant ideas is partnering with your fellow local businesses. Cross-promotions with cafes nearby, breweries around the corner, or shops across the road can expand your reach while at the same time, strengthen community relationships. 

Personalizing your approach to this makes a big impact. One of the more creative restaurant marketing ideas is to highlight things like sourcing local ingredients or creating region-inspired menu items. These kinds of messages for successful engagement make your restaurant more authentic and genuine. For those around you, a restaurant that participates in the community isn’t just another place to eat— it becomes a local favorite. 

3. Social Media Tactics for Greater Engagement

The average social media user spends around two hours and twenty minutes a day on their favorite platforms. That’s plenty of screen time and a prime digital real estate opportunity for your restaurant to connect with potential customers. 

Using social media marketing starts with geo-targeted ads. This means local advertisements are reaching your audience, who are much more likely to be interested in your restaurant than someone living elsewhere. 

Pair this with engaging content like behind-the-scenes kitchen clips, customer spotlights, or your exclusive promotions. You’ll find that those potential customers will become more invested in your business.  

For more organic reach, use location-based hashtags and encourage customers to tag your restaurant in their social media posts. The more people see your restaurant’s involvement with the community, the more likely they are to come and see what all the fuss is about. 

4. Partnering with Local Influencers

Speaking of social media, local influencers can have a huge impact on your restaurant’s local visibility. Younger generations, especially Gen Z, tend to trust influencers more than celebrities, and for your restaurant, this will work in your favor.  

This is because your local foodie influencer is far more accessible than Gordon Ramsay or Julia Child. Therefore, nearby content creators are a valuable part of your local store marketing plan. 

The key is choosing local influencers whose followers match up with your target audience. For example, if your restaurant is a steakhouse, then finding an influencer that rates burgers is going to be more effective than a vegan, for obvious reasons.  

Micro-influencers with a defined audience can also drive better results than someone with a massive but scattered audience. That’s because they cater to a niche and loyal market. 

To measure success, track ROI with unique discount codes or special offers to see how many local customers they bring in. Evaluate engagement metrics like shares, likes, and comments to see if the content resonates with locals.  

A well-executed influencer partnership can take your local marketing strategy to the next level. As a result, you’ll increase foot traffic while building trust. 

5. Running Localized Promotions to Drive Sales

People love feeling like they’re getting something special, especially when it’s just for them. Targeted promotions that focus on the local community can turn occasional visitors into loyal customers. Whether it’s a “locals-only” discount or seasonal dishes inspired by regional flavors, these offers create a sense of exclusivity that makes a powerful retention strategy. 

Promoting a loyalty program can be even more effective and further boost enrollments. By tracking customer preferences, like their favorite lunch order during the workweek, you can send out personalized deals that feel thoughtful rather than random. When customers see real value in return, they’re more likely to stick around. 

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6. Hosting Local Events to Attract More Customers

There’s nothing like an event to bring people together and straight through your door. Events are exciting and give both new and loyal customers the chance to stop by and grab something delicious.  

You can go even further by hosting a local food festival, a charity dinner, or a chef pop-up with a limited-time menu. These experiences generate excitement. Plus, the fun times and good food your guests consume become associated with your restaurant.  

For such events, you can offer a catering menu based on your usual offerings so potential customers get to sample what your restaurant has in store. Team up with local businesses to further bolster the event and make it even more successful while expanding your reach at the same time.  

7. Utilizing Local Media for Restaurant Publicity

With all the buzz around digital marketing, let’s not forget the tried-and-true local media outlets like newspapers, radio stations, and TV networks. Not everyone lives online, and these traditional forms of marketing still pull in customers.  

Local media enhances credibility and helps your restaurant reach potential customers. This idea is especially true for those you haven’t won over via Facebook and Instagram.  

To get featured, develop a compelling press release highlighting a unique success story or local event. This could be a themed menu, community initiatives, or a celebration for some kind of local anniversary.  

Personalize your pitches to local journalists and make it clear why your restaurant matters to the community. As a result, you’ll gain spots in local advertisements. 

8. Feedback and Loyalty Programs

Listening to your local customers and gathering their feedback is one of the best ways to improve their experience. Take a step back and see how your restaurant is faring, too.  

What is the best way to get this feedback? Other than having the head chef running around and asking how everyone's meals are, this can be done through surveys and online reviews. Honest feedback is much easier to obtain and tends to be more accurate when it’s done via smartphones or webpages, as the ‘keyboard warrior’ effect allows customers to be more sincere. 

Likewise, a well-designed digital loyalty program is another way to refine your local store marketing strategy. Keep customers coming back by offering discounts, exclusive perks, or even a gift card strategy. 

These programs reward your guests while providing your business with valuable insights into their preferences. In turn, they also help you further personalize offerings. 

Customer relationship management (CRM) tools also allow restaurants to track guests' behavior. In doing so, they assist in refining targeted promotions and strengthening marketing efforts.  

9. Blending Digital Marketing with Local Store Marketing

Digital marketing and local store marketing go hand in hand like olive oil and balsamic vinegar. Each is fantastic on its own, but even better together. Combining these two powerful local marketing ideas and strategies makes it easier for your restaurant to reach the right people—both on and offline.  

Take the hosted local event we spoke of earlier, for example. It’s a fantastic idea on its own but very powerful when digital tools help amplify those efforts. Meanwhile, doing so would exclude any extra work on your part. 

Automated marketing platforms make tedious processes even easier. They do so by taking most of the manual work out of engaging with social media posts, responding to reviews, and managing your loyalty program.  

When connected to your CRM, automated promotions can bring your local store marketing ideas to life. Email campaigns and SMS updates keep local customers in the loop about specials, exclusive deals, and upcoming events—all without manual effort. When done right, digital and local store marketing for restaurants work together seamlessly, keeping your restaurant top-of-mind and building lasting customer relationships. 

Frequently Asked Questions About Local Store Marketing 

Want to learn more about local store marketing? If so, we’ve got just the FAQ section for you! Take a look below for more details on the topic. 

How do I market my restaurant locally? 

Use a mix of marketing strategies that specifically target locals, like local SEO, geo-targeted social media ads, and claiming and optimizing your restaurant on Google My Business. This combination should serve as a solid foundation. 

What are the 4 Ps of local restaurant marketing? 

The 4 Ps of local restaurant marketing include: 

  1. Product: Your menu items and services.  
  2. Price: Your competitive pricing and promotions.  
  3. Place: Where in the world your restaurant is located.  
  4. Promotion: How you let locals know your restaurant exists.  

What is the best marketing strategy for a restaurant? 

The best marketing strategy is one that combines both on and offline efforts. This means combining digital marketing, local search optimization, and personalized promotions to drive repeat visits. 

How do I attract people to my restaurant? 

First and foremost, have a delicious menu if you want to attract people to your restaurant. Secondly, offer deals exclusively for locals, engage with people in your service area on social media, get in contact with some foodie influencers who can plug your restaurant, and host local events to get your name (and menu) out there. 

Launching Your Local Store Marketing Campaign 

Keep a watchful eye on how your customers are engaging with your brand, redemption rates, and online visibility to fine-tune your approach for the best results. Instead of juggling it all manually, automation can handle personalized promotions, CRM customer insights, and outreach while you do what you do best: make delicious food.  

Want to simplify marketing and guest management? Book a demo with Paytronix to see how our tools can streamline your strategy and keep your restaurant popular among the locals.

Book a Demo

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