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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
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Support
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Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Loyalty Guide

Attract More Dream Customers and Keep Them Longer

6 min read

How to Sell Gift Cards: The Evergreen Guide for Restaurants

How to Sell Gift Cards: The Evergreen Guide for Restaurants

Learning how to sell gift cards effectively can prove a boon for your restaurant’s business. During your restaurant’s slow season and annual holidays, gift cards become a crucial revenue stream. 

The gift cards not only provide additional earning potential but also increase loyalty among new and existing customers, which creates a win-win for everyone involved. Let’s look at how to create an evergreen gift card sales system. 

Setting Up Your Online Gift Card Sales 

The first step to achieving online gift card sales is developing a gift card strategy to launch your restaurant’s online store. Start by choosing the best platform and tools to sell gift cards online.  

When it comes to selling gift cards online, Paytronix stands out due to our suite of tools and seamless integration capabilities. In fact, with Paytronix launching online gift card sales have never been easier.   

We offer robust features that cater to restaurants’ core business growth and marketing needs. You’ll enjoy easy setup and efficient management of gift card sales. Our platform offers 450+ integrations, 30+ of which are POS integrations, creating a unified experience for both businesses and customers. Additionally, our analytics tools provide valuable insights to help you make informed decisions and drive success. 

With Paytronix you can track sales, manage inventory, and analyze performance, all in one convenient place. It acts as a powerful solution for driving revenue while enhancing customer loyalty through gift card programs. Once you have your platform set up, it’s time to apply your digital marketing skills to spread the word about your restaurant’s gift cards.  

 Marketing Tactics to Boost Online Sales 

Developing effective digital marketing tactics to boost online sales is the key to success.  By implementing the right strategies, you can significantly increase your revenue and customer base. 

  • Use Social Media to Promote Gift Cards 

Social media is a valuable tool to reach existing customers and attract new ones. You’ll want to use platforms such as Facebook, Instagram, and TikTok to promote your restaurant’s gift cards, create a brand voice, and personalize your services. Also, always take the time to post engaging content that highlights the benefits of your restaurant’s gift cards. When posting, use high-quality images, videos, and testimonials to show what makes gift cards perfect for all occasions.  

  • Launch Well-Timed Email Campaigns  

Use email campaigns to remind your customers about your gift cards, especially around holidays or special events. For example, send out a campaign a week before Mother’s Day, offering a 15% discount on gift cards. Share special discounts and promotions in email blasts to increase interest and sales, such as "Buy one gift card, get one 50% off" during the holiday season.

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Tailoring Gift Card Offers for Restaurants 

Promotional customized strategies for restaurant gift cards can prove successful. Many variations exist on how to spread the word about your restaurant’s cards. 

  • Create Themed Gift Cards  

Customizing gift cards for a unique dining experience can make them more appealing and special to your customers. Create themed gift cards for special occasions like birthdays, anniversaries, or holidays. Valentine's Day, New Year's Eve, Christmas, and Thanksgiving are all popular holiday themes for restaurant gift cards.  

According to the Restaurant Gift Card Sales Report by Paytronix, restaurants saw a significant increase in gift card sales, especially during the holiday season. While the total value of cards sold is up approximately 1.4% year over year, the quantity of gift cards sold in 2022 dropped by 5.1% compared to 2019 and by 10.7% from 2021. 

However, digital gift cards saw a 77% increase in sales value since 2019 and a 4.6% increase since 2021, highlighting the growing importance of digital options. These stats drive home the importance of embracing holiday-themed gift cards to increase sales. 

  • Showcase the Seasons  

Another idea is a "Seasonal Tasting Menu" gift card, where recipients can enjoy a special multi-course meal available only during certain times of the year. This not only adds value but also creates a memorable dining experience that encourages repeat visits and word-of-mouth referrals.

Offer an "Oktoberfest Feast" gift card, which includes a multi-course meal featuring traditional German dishes like pretzels, bratwurst, schnitzel, and apple strudel, paired with a selection of local and imported beers. This special menu, available only during Oktoberfest, provides a festive and authentic dining experience that stands out and attracts customers looking for seasonal specialties.  

  • Provide a One-of-a-Kind Experience  

To stand out, small-to-medium restaurants can offer unique experiences and incentives. For example, create a "Chef's Table Experience" promotion where purchasing a high-value gift card includes an exclusive dining experience with the chef, complete with a personalized menu and wine pairings.

  • Offer Tiered Value Gift Cards  

Offering tiered value cards can encourage higher spending. For example, a $100 card might come with a free dessert or appetizer. These small incentives can make your gift cards more appealing. Here are three examples: 

  • $50 Gift Card: Comes with a complimentary drink or dessert. 
  • $100 Gift Card: Includes a free appetizer or a discount on the next visit. 
  • $200 Gift Card: Offers a complimentary entrée or a special dining experience. 

These incentives not only make the gift cards more attractive to buyers but also encourage repeat visits, increasing overall customer loyalty. 

  • Cross-Promote Gift Cards  

Build strong community relations by partnering with local businesses to cross-promote your gift cards. For instance, offer a discount on your gift cards when purchased at a local event or market. This strategy not only promotes your restaurant’s gift cards but also gets the word out to the locals. When residents and your neighbors start talking about your establishment business can start to boom.  

  • Integrating Loyalty Programs with Gift Cards 

Integrating your loyalty program with reward dollars from your restaurant gift card program is a fantastic way to deepen customer engagement and drive repeat business. By offering rewards points or special discounts with gift card purchases, you incentivize customers to choose your gift cards over others.  

Linking gift card usage to your loyalty program strategy allows customers to earn points every time they redeem a gift card. This strategy not only boosts gift card sales but also strengthens long-term customer loyalty.  

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How to Sell Digital Gift Cards 

Enhancing customer convenience through digital gift card sales is crucial. Paytronix leads the market with its advanced digital gift card solutions, offering effective security features and seamless user experiences. Platforms like GiftUp and Square also provide effective digital gift card options, ensuring protection against fraud and unauthorized use. Leveraging these technologies not only boosts sales but also significantly improves customer satisfaction by offering a secure, seamless purchasing experience. 

Mobile gift cards can seamlessly integrate with your restaurant’s current app, loyalty program, and online ordering system. Provide the ability to recharge gift cards digitally via a mobile app.  

This integration enriches the customer experience and improves the likelihood that buying from your restaurant is accessible to your guests. 

Marketing digital gift cards has never been easier because most people rely on the internet and social media to learn about promotions, sales, and other deals. With the increasing shift towards online shopping, digital gift cards have become more accessible and popular than ever before. Here are eight ways to garner more attention for your digital gift card sales and marketing campaigns:

  1. Use targeted advertising campaigns to promote digital gift cards.  
  2. Collaborate with influencers or local celebrities to increase visibility.  
  3. Offer incentives like reward dollars for customers who purchase digital gift cards. 
  4. Use email marketing to send targeted, personalized offers and updates to your loyal customers, boosting engagement and driving repeat business. 
  5. Feature detailed customer testimonials and reviews on your website and social media, highlighting positive experiences and providing measurable outcomes to build trust and credibility. 
  6. Partner with local businesses to offer bundled deals that include digital gift cards from both establishments. 
  7. Host online contests or giveaways where participants can win digital gift cards by engaging with your social media content. 
  8. Make the purchase process seamless by integrating digital gift cards with your restaurant's mobile app and website. 

How to Sell eGift Cards 

In today’s internet age, selling e-gift cards often proves easier than physical gift cards. 

Benefits of e-gift cards include: 

  • Cost-effective: eGift cards eliminate printing and shipping costs, reducing overall expenses. 
  • Broader reach: They can be purchased and sent instantly, reaching a global audience. 
  • Greater flexibility: eGift cards can be personalized and easily tracked, offering convenience for both customers and businesses.

Showcase the above benefits to effectively sell e-gift cards. Also, let potential buyers know that e-gift cards offer more customization options. Customers can personalize e-gift cards with messages or images, which may make them more appealing. 

Other effective sales techniques for e-gift cards include the use of cross-promotional tactics with other digital services. For example, offer a discount on an e-gift card with the online purchase of a meal.  

The Bottom Line 

A well-managed gift card program leads to increased customer retention and higher average ticket sizes. It offers a steadier revenue stream and strengthens customer loyalty. Investing time and effort in your gift card program is a wise move to yield significant long-term benefits. Whether you’re selling physical, digital, or e-gift cards, the key is to tailor your approach to your audience and continuously innovate. 

To stay ahead of the competition, you need to continually promote your restaurant’s gift cards by evaluating and adapting your strategies to meet changing consumer demands. Keep your marketing fresh and relevant. Monitor the performance of your gift card sales and adjust your tactics as needed with the help of Paytronix.  

Ready to boost your restaurant's revenue with gift cards? Partner with Paytronix for seamless integration and comprehensive management gift card management and strategy tools. Start selling gift cards online, enhance customer loyalty, and drive sales year-round. Book a demo now to get started.

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