7 Keys for Evaluating Catering Software and Platforms
The demand for integrated systems is growing across both digital and analog industries, and the catering sector is no exception. Catering platforms...
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Are you overlooking these 8 reasons to sell mobile-first gift cards?
6 min read
Dec 06, 2024
Corporate clients are the backbone of many successful catering businesses. These clients provide steady, high-value orders and often lead to repeat business and referrals.
If you want to increase sales for your catering company, one simple way is to focus on attracting corporate clients. Read on to learn how to get corporate catering clients and build long-term relationships that will grow your catering business.
Corporate catering is a lucrative niche within the catering industry. Events like business meetings, conferences, team-building sessions, and holiday parties create a continuous demand for high-quality catering services.
Corporate clients typically value reliability, professionalism, customizable options, and seamless service. A corporate client generally has higher expectations compared to individual or smaller-scale clients because their events often involve stricter schedules and higher stakes. For instance, a delayed delivery or poorly managed service at a corporate seminar or networking event reflects badly on a company, leaving a sour impression on their potential or existing customers.
To secure more catering clients, it’s crucial to understand the unique dynamics of the corporate market and tailor your marketing and sales efforts accordingly. Unlike individual clients who often prioritize cost and convenience, corporate clients seek a professional presentation and seamless service that reflect positively on their brand.
If you’re marketing to individual customers, you might focus on discounts or packages for personal events. However, if you’re marketing to corporate customers, you’ll do better highlighting your tailored menu options and professional catering setups for boardroom meetings or company-wide events.
Since corporate clients have specific needs, higher expectations, and a focus on professionalism and reliability, attracting these clients requires a strategic approach. Here are nine tactics to attract corporate clients with:
Corporate decision-makers often start their search for catering services online, so having an effective online presence is crucial for attracting corporate clients. Here are two tips on how to utilize digital marketing:
Networking can create new opportunities and referrals for your catering business. Here are two tips to network and build partnerships more effectively:
Corporate clients appreciate flexibility and customization when it comes to catering. Here are two tips on how to offer customizable catering packages:
Managing orders, client relationships, and event details is a challenge without the right tools. Here are two tips on how to use the right software to streamline your operations:
Corporate clients are more likely to trust a catering business that has a proven track record of success. Here are two tips on how to showcase testimonials and case studies:
From the first point of contact to the completion of the event, your team should prioritize smooth communication, attention to detail, and a positive client experience. Here are two tips on how to deliver exceptional customer service:
Content marketing is a powerful tool for educating and engaging potential corporate clients. Here are two ways to tap into content marketing:
A strong brand identity makes your catering business more recognizable and appealing to corporate clients. Here are two tips on how to develop a strong brand:
While corporate clients often prioritize quality and service, having a clear pricing structure is also key to winning their business. Here are two tips on how to optimize your pricing:
Once you’ve implemented these strategies, how do you know what’s working and what’s not? The key is to track relevant metrics and adapt your strategy accordingly.
Key performance indicators (KPIs) for catering businesses include client acquisition rates as well as customer feedback from both new clients and loyal customers. Tracking the conversion rate from inquiries to confirmed bookings gives you an understanding of how well your sales process is working, and how effectively you’re able to find catering clients and turn them into paying customers. On top of that, gathering feedback from your clients allows you to understand your strengths and identify areas for improvement.
Once you have data and insights to work with, look at the data and decide if you want to adapt your strategy. For example, if you're finding that your social media strategy isn't converting as well as expected, it may be time to shift more focus to content marketing or direct outreach through networking events. By testing new approaches and continuously analyzing your results, you’ll attract corporate clients more effectively and generate more business.
There you have it—nine strategies to secure more corporate catering clients and boost catering sales. While it may not be feasible to implement all these strategies at once, focus on one or two that are likely to have the greatest impact on your business. By dedicating time and effort to these key areas, you’ll set yourself up for success and build a strong foundation for attracting corporate clients.
Want to expand and optimize your catering offerings? Read our loyalty guide for restaurants and catering businesses and book a demo to see how our catering software improves your operations.
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