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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Gift Card Trend Report

Are you overlooking these 8 reasons to sell mobile-first gift cards?

2 min read

Five Targeted Geofence Messages Destined to Drive Visits

Five Targeted Geofence Messages Destined to Drive Visits

Imagine if you had the ability to attract guests to your restaurant when they are close by. Well, that’s not merely a pipe dream—you can do that today. Consider this powerful statistic: After a geofence message has been sent, 30-40% of recipients will visit the location within 24 hours. 

Few other digital marketing techniques hold the potential to generate such fast, measurable outcomes. Instead of blasting out a generic offer to anyone in the area, you can make your guests feel special with an offer catered to them. 

Here are five use cases where nearby guests can be sent highly targeted offers to entice them to come in:

1. Reward Reminders

  • Purpose: Encourage your existing loyalty program members to revisit by cashing in on their accrued benefits. 
  • Application: Deploy geofence technology around your restaurant or c-store to trigger notifications for loyalty program members who have points or rewards nearing expiration. As one example, as soon as a customer who has earned a free meal or discount enters the designated area, they receive an alert. This reminder not only prompts immediate action but also heightens the perceived value of your loyalty program, encouraging more frequent visits and longer-term engagement. 

2. We Miss You

  • Purpose: Re-engage customers who have not visited for an extended period. 
  • Application: Develop personalized messages that resonate with customers based on their previous interactions. If one of your guests hasn't visited in the last three months, they could receive a "We've missed you! Come back for your favorite meal with 20% off" message upon entering a geofence. This strategy helps in reviving customer interest and can be particularly effective during off-peak times, like 1:00pm to 4:00pm, or days when you want to boost foot traffic, like a menu re-launch or new location opening.

online ordering digital storefront webinar cta

3. Filters by Demographic

  • Purpose: Tailor marketing efforts to specific demographic segments to improve relevance and effectiveness. 
  • Application: Implement demographic filters to customize offers based on detailed customer profiles. Your senior guests may receive early bird dinner specials, while full families may get promotions for a weekend brunch. By aligning your offers with the preferences and lifestyles of different demographic groups, you can increase the chances of conversion and ensure that your marketing budget is being spent on the most receptive audiences. 

4. Predictive Analytics

  • Purpose: Utilize data-driven insights to predict customer behavior and personalize offers. 
  • Application: Leverage historical data and predictive modeling to create offers that meet customers' needs before they even express them. For example, if a customer regularly orders a particular seasonal dish, send them a personalized offer for that dish as soon as it's back on the menu and they’re nearby. This proactive approach not only amazes customers but also encourages them to choose your restaurant over competitors, driving deeper loyalty and repeat business. 

5. Time-of-Day Visits

  • Purpose: Maximize sales by targeting customers with tailored offers that align with their dining habits at different times of day. 
  • Application: Use data on customers’ past visits to send targeted offers that coincide with their preferred dining times. You may send a morning coffee promo to guests who typically stop by your cafe before work or school, or a happy hour special to those who soak up your evening ambiance. This strategy increases the relevance of your promotions and helps manage customer flow throughout the day, optimizing customer experience and operational efficiency (which your staff is sure to appreciate).

Want to create unforgettable campaigns, drive more visits, and increase customer lifetime value? Book a demo now to discover our end-to-end solutions.

paytronix online ordering demo cta

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