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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
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A schedule of upcoming tradeshows, conferences, and events that we will participate in.
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Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Gift Card Trend Report

Are you overlooking these 8 reasons to sell mobile-first gift cards?

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54 Items You Need On Your Catering Equipment List

54 Items You Need On Your Catering Equipment List

The catering industry is remarkably fast paced, with tight deadlines, expectations to multitask, and the inherent pressure to make sure everything runs like clockwork. In an industry like this, every piece of the puzzle matters—including having every single piece of equipment needed to do the job. 

With so many tasks to manage at once, it’s easy to let things slip your mind. That’s why having a thoughtfully developed catering equipment list makes such a difference. 

The following catering equipment list details over 50 items you need for both essential and niche catering services, from core cooking and heating equipment to specialty equipment for specific scenarios, that you can add or remove depending on the nature of the event. Having this list ready to go fosters an organized setup and simplifies operations.

paytronix online ordering report

Essential Catering Equipment: 13 Items 

No matter how big or small, complex or simple your next client’s event is, your staff needs the following items: 

  • Cooking and Heating Equipment: 

1. Ranges: Useful for general cooking techniques like stir-frying, sautéing, searing, boiling, and grilling, and may even provide extra drawers for refrigerating and freezing. 

2. Ovens: Suitable for broiling, warming, baking, and roasting.

3. Portable Cooktops: Hot plates, induction cookers, and warming plates which are useful if you have limited space or are cooking at an unconventional venue.

4. Specialty Equipment for Large Events: Need to cook big batches at once? Outdoor smokers, rotisserie ovens, large-capacity fryers, and industrial griddles ensure you’re able to serve large groups on time.

5. Specialty Equipment for Special Cuisines: Depending on the specific cuisine, you might want to source items like sous vide machines, crepe makers, tandoor ovens, woks, paella pans, and more to cook dishes effectively and authentically. 

  • Refrigeration and Storage: 

6. Portable Refrigeration Units: Easy-to-maneuver units that can keep food within the correct temperature range during service.

7. Stationary Refrigeration Units: Freezers for frozen goods, walk-in coolers for large-scale events, and reach-in refrigerators to make ingredient-access easy. 

8. Storage Containers: Source approach food-safe storage containers to prevent spoilage or keep goods dry. For temperature-controlled goods, choose insulated carriers that are designed to transport hot or cold food. 

  • Serving Equipment: 

9. Chafing Dishes: To keep food warm in a buffet-style setting. Extremely common in large events and/or corporate catering services. 

10. Buffet Sets: Complete sets of items like trays, plates, and utensils for guests.

11. Serving Utensils: Utensils, such as tongs, ladles, scoops, carving knives, and spoons that are varied enough to accommodate several types of food. 

12. Beverage Dispensers: Thermal dispensers, cocktail towers, glass dispensers with spigots, and others to suit a wide range of drinks.

13. Place Cards: Editable place cards (for easy changes) to communicate what each dish is for guests, as well as any specific diets each item aligns with. 

Tip: Be sure to have a diverse amount of serving equipment at your disposal so you can adapt to a range of event styles. 

Specialty Equipment for Outdoor and Offsite Catering 

Occasionally, you may need to cater events that are hosted outdoors (night or day) and even head offsite where you won’t have access to a kitchen or facility. Here are the tools you need when serving such events: 

  • Outdoor Catering Essentials: 

14. Portable Power Solutions: Outdoor lighting for both function and aesthetics and generators to run appliances, which are often forgotten about in an offsite catering equipment list for evening events. 

15. Furniture and Shelter: Canopy tents to provide protection and shade and collapsible furniture for guests. 

16. All-Weather Cooking Appliances: Smokers, griddles, camping stoves, induction cooktops, wood-fired ovens, and charcoal grills to provide a well-rounded experience. 

  • Offsite Catering Equipment List: 

17. Shelter and Furniture: Collapsible furniture and canopy tents. 

18. Transport and Storage Solutions: Food transport carts to transport dishes and ingredients together, insulated carriers, coolers, and ice chests, and labeling system and stackable bins to keep things in order. 

19. Portable Bars: Mobile bar carts or folding bars can be set up anywhere and come with integrated storage and versatile designs. 

Essential Food Preparation Tools 

Food prep needs to be efficient without compromising on quality, and the next list of tools ensures you achieve exactly those kinds of results.

online ordering digital storefront webinar cta

  • Prep Surfaces and Utensils 

20. Cutting Boards 

21. Knives 

22. Mixers 

23. Peeler 

24. Food Thermometer 

25. Colander 

26. Measuring Cups and Spoons 

27. Baking Sheets 

28. Tongs 

29. Whisk 

Because these items are commonly and frequently used in the kitchen for any type of food prep, you’ll want to purchase durable, high-quality variations and surfaces that withstand frequent use. For example, durable bamboo boards or carbon steel knives. 

  • Specialty Preparation Equipment 

30. Immersion Blender 

31. Food Processor 

32. Mandoline Slicer 

33. Spiralizer 

34. Mortar and Pestle

35. Ice Cream Maker 

Specialty prep items serve a specific purpose in the kitchen, whether it’s for pureeing soups, shredding, precise slicing, or making homemade ice cream. This equipment may be available in compact versions or can double up in purpose to save space and increase efficiency. 

Safety and Cleaning Equipment 

 

You’re working with food—and that means food safety and cleanliness are number one. Here's the equipment you need to keep everything clean: 

  • Health and Safety Gear: 

36. Thermometers: To check for food temperatures in storage and cooking. 

37. Food-Grade Disposable Gloves: Protects staff, guests, and food from contamination. 

38. First Aid Kits: In case of injury during food preparation. 

39. Personal Protective Equipment: Hair nets, non-slip shoes, aprons, and chef hats, depending on the scenario. 

40. Trash Bins with Lids: For proper waste disposal. 

41. Disinfectant Wipes and Other Sanitizing Solutions: For sanitizing utensils, equipment, and surfaces to avoid cross-contamination. 

42. Sanitizing Soak Solutions: To kill any bacteria or pathogens on equipment and utensils. 

  • Cleaning Supplies: 

43. Brooms and Mops: To keep the kitchen and serving area clean from debris and food particles. 
44. Sponges and Scouring Pads: Non-abrasive scouring pads for delicate cookware and glass, as well as heavy-duty scrubbers for tough scrubbing.

45. Trash Bags: Heavy-duty, odor-control trash bags that keep garbage smells from negatively impacting your staff or guests.

46. Paper Towels: To wipe hands after washing, and for drying and wiping down surfaces.

47. Eco-Friendly Cleaning Products: Vinegar-based cleaners for food preparation areas, biodegradable all-purpose cleaners for surfaces, and biodegradable dish soap for safety.

Technology and Management Tools 

The right communication and management tools will help any catering event run smoother and keep everyone on the same page. Here’s the equipment we recommend you invest in: 

  • Catering Software: 

48. Software Solutions: Catering management software solutions are designed to be all-in-one hubs to manage your business. Such functionality includes managing everything from your kitchen inventory and order history to client bookings and marketing efforts.

The right catering management software will come with these features to optimize operations: 

  1. Real-Time Tracking: To get a complete picture of how your stock levels and inventory look. Running low? You’ll know before it’s too late. 
  2. Payment Processing: Clients should be able to book your services and pay you through the same platform.
  3. Reporting and Analytics: Get concrete information about your bookings and customer feedback so you’re well-prepared to make adjustments if needed.
  4. Cross-Platform Access: Make sure you’re able to manage your business on the go, no matter if you’re using a tablet, mobile device, or desktop.
  5. Collaboration Tools: Look for platforms that include customizable permissions for team members’ regular work responsibilities so they can access the right features within the platform, allowing them to view and edit relevant information when the need arises.
  • Communication Devices: 
  1. Communication Tools: When an event is taking place, you’ll need multiple reliable communication methods for you and your staff. Ideally, both an instantaneous tool like a walkie-talkie system and an online messaging solution like Slack, WhatsApp, or simply a group text thread.

Having everyone on your team accustomed to these communication tools supports fast, efficient collaboration and makes it easier to handle last-minute changes. The more robust your complete communication system is, the more it improves teamwork and the overall quality of service you provide. 

Get Ready to Take on Any Catering Event 

With a well-thought-out catering equipment list, you’re fully prepared to tackle a spectrum of catering events. Whether outdoors or indoors, general menu or cuisine-specific, having the right tools for each occasion will improve the experience not just for your guests, but for you and your team. 

Aside from the must-have cooking, refrigeration, storage, and serving equipment, you’ll want to include offsite and outdoor catering essentials in your repertoire, as well as safety and cleaning equipment to maintain hygiene standards. Add on management and communication tools like messaging apps and complete event management software, and you’ll be ready to exceed client expectations. Caterers should always review and update their equipment on a regular basis to keep up with industry standards. 

Looking for more ways to improve your catering business? Discover other insights, tips, and tricks on the Paytronix blog. If you want to take the next step now, book a demo today to see how our catering solutions match your business needs.

paytronix online ordering demo cta

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