Gift card programs are a staple of the restaurant industry. They benefit top-line revenue, create brand advocates out of guests, and can be used to bolster community relations, employee dining, and to recover guests. For all their benefits,...
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Gift cards make gift-giving easier for consumers and provide a valuable revenue stream for restaurants. Unfortunately, gift card fraud is a common...
Panera Bread recently became the latest big-name restaurant brand to enter one of the hottest segments of the loyalty market: subscriptions. We’re...
As we close out 2019, millions of people will exchange restaurant gift cards as holiday gifts. In fact, the holiday season is the biggest time for...
Americans are spending more on food delivery than ever before, and this trend is expected to continue. After being valued at $17.5 billion in 2018,...
This blog has recently been focused on simplifying the shopping process. We’ve recommended ways that restaurants and c-stores can make the shopping...
Brands are constantly searching for ways to make the customer experience easier and more rewarding. After all, a better shopping experience will...
Facts and figures are easy to come by for any guest engagement platform, be it loyalty programs, e-club programs, or CRM. But what are the key...
Even the most brilliantly conceived loyalty program is only as good as its results. These new dashboards make it so much easier to evaluate them!
Recently the (FASB) Financial Accounting Standards Board and (IASB) International Accounting Standards Board got together to try to make “revenue”...
