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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

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5 Benefits of Offering NFC Loyalty ID

Technology continues to change the relationship between guests and their favorite brands. Today, one-click ordering, cashless payments, and subscriptions deliver frictionless purchase experiences. To meet rising expectations, restaurants and c-stores must provide guests with easy and hassle-free checkout, and a great way to accomplish this is with NFC Loyalty ID.

NFC, which stands for near-field communication, enables two devices to exchange data when they are brought into close proximity of each other. By simply tapping their phones at an NFC-enabled payment terminal, guests complete their purchase without having to dig through their purses or wallets to find a means of payment, and Paytronix passes along their identification for the brand’s guest engagement program. If they are not members already, the device will display a message inviting them to join the program.

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Here are the five biggest benefits of integrating NFC Loyalty ID into your service offerings:

  1. Improve line speed. Being able to transmit data and complete a transaction with just one tap reduces waiting time at the register. In addition to benefiting your busy guests, it makes transactions quicker and smoother for the cashier.
  2. Heighten data security and quality. With NFC payment, sensitive credit card data is stored by the mobile wallet providers, but not by the restaurant or c-store. Guests can feel confident when paying with mobile wallets since they are more secure than swiping.
  3. Gain insight into guest behavior. Knowing the visit times, locations, and transaction details for each guest enables brands to send targeted communications and offers.
  4. Engage a younger demographic. Those who use Apple Pay and Google Pay are typically about five years younger than a brand’s average guest.
  5. Enjoy higher check averages. When guests are earning visit credit via mobile payment with NFC Loyalty ID, they tend to spend more.

NFC Loyalty ID represents the intersection of convenient payment and guest engagement. Through innovative technology, retailers can provide frictionless guest experiences while at the same time capturing data and offering easy enrollment in a loyalty program.

You won’t want to miss out on the chance to increase guest engagement by capturing key data that will enhance your one-to-one marketing strategy. Paytronix was the first to market with this new technology, which is now live in more than 2,000 locations. 

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